Results & Awards

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Results & Awards

Results

Best Business Bank in the UK	Best Contact Centre Agent
Best Contact Centre Supervisor	Best Contact Centre Agent
International Marketer of the Year	Best Use of Certification
Rising Star Marketing Leadership Award	Best Contact Centre Europe
People and Innovation Award	Best Outsourcing Partner (UK)
Fraud Prevention Team of the Year	Best Overall Contact Centre EMEA
Best Call Centre in Australia	Marketing Effectiveness Award
Customer Service Team of the Year	Best Business Bank in Scotland
Best Customer Service Contact Centre	Marketing Effectiveness Award – New Product Service or Innovation

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Events

Key Note Address - Science of Personal Change 25-Oct-11

Bill will be the guest of PLAN AUSTRALIA at its 2011 Annual Conference in Darwin October 26 to 28th.

Retaining and Attracting Remote Workforces - Brisbane 15-Sep-11

Bill speaks in Brisbane on 20th September 2011 to HR leaders on how to retain and attract staff in remote workforces

Bill Lang presents in Brisbane for RemServ 13-Sep-11

Engagement and Improvement in Challenging Time - 20th September 2011